Flashcards Support

 Flashcards – Support Center


Welcome to Flashcards! If you experience any issues or have feature suggestions, please review the Frequently Asked Questions below. If you still need help, contact us and we will reply within 3 business days.


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Contact Information

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Support Email: less.is.more20250521@gmail.com

Business Hours: Monday – Friday, 09:00 – 18:00 (GMT+8)


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Frequently Asked Questions (FAQ)

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1. How do I create a new flashcard set?

   • Tap the "+" button on the home screen.  

   • Enter a name for your set and start adding cards.  

   • Each card has a front (question) and back (answer) side.


2. How does spaced repetition work?

   • The app uses a scientifically proven algorithm to schedule your reviews.  

   • Cards you find difficult will appear more often, while cards you know well will be shown less frequently.  

   • Review cards regularly to maximize long-term retention.


3. How do I import flashcards from a CSV file?

   • Go to Settings → Import/Export → Import CSV.  

   • Your CSV file should have two columns: front and back.  

   • Make sure the file is encoded in UTF-8 for proper display.


4. How do I export or backup my flashcards?

   • Go to Settings → Import/Export → Export.  

   • Your cards will be exported as a CSV file that you can save or share.


5. I lost my flashcards after reinstalling the app.

   • All data is stored locally on your device.  

   • Please export your cards before uninstalling to prevent data loss.  

   • Cloud sync feature is coming soon to prevent this issue.


6. How do I change the app language?

   • Go to Settings → Language.  

   • Choose from English, 繁體中文, 简体中文, or 日本語.


7. How do I set study reminders?

   • Go to Settings → Notifications → Study Reminder.  

   • Set your preferred reminder time.  

   • Make sure notifications are enabled for the app in your device settings.


8. Still need help?

   Email us and include:  

   • Device model and OS version  

   • App version (found in Settings → App Info)  

   • A description of the issue and relevant screenshots


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