Notification Helper Support

 Notification Helper – Support Center

Welcome to Notification Helper! Your personal notification companion for building better habits. If you experience any issues or have feature suggestions, please review the Frequently Asked Questions below. If you still need help, contact us and we will reply within 3 business days.

------------------------------------------------------------

Contact Information

------------------------------------------------------------

Support Email: less.is.more20250521@gmail.com

Business Hours: Monday – Friday, 09:00 – 18:00 (GMT+8)

------------------------------------------------------------

Frequently Asked Questions (FAQ)

------------------------------------------------------------

1. How do I create a new notification reminder?

   • Tap the "Create New" button on the home screen.

   • Enter a name for your reminder (e.g., "Drink Water", "Posture Check").

   • Add custom messages that will be randomly displayed in notifications.

   • Choose a notification type and configure the schedule.

2. What notification types are available?

   • Fixed Time: Trigger notifications at exact scheduled times (e.g., every day at 9:00 AM).

   • Random N-Times: Send a set number of notifications randomly distributed within a time window.

   • Random Interval: Notifications with random delays between each one (e.g., every 30-60 minutes).

   • Mission: Goal-oriented tracking with progress (e.g., drink 2000ml of water daily with periodic reminders).

3. How do I track my daily goals with Mission mode?

   • Create a new reminder and select "Mission" as the type.

   • Set your target amount and unit (e.g., 2000 ml, 8 cups, 10000 steps).

   • Use the Quick Add feature to log your progress from the home screen.

   • Progress resets automatically each day.

4. Why am I not receiving notifications on iOS?

   • iOS has a system limit of 64 scheduled notifications per app.

   • If you set very frequent reminders (e.g., every 1-2 minutes), not all may be delivered.

   • Tip: Use intervals of 5+ minutes for best results.

   • Make sure notifications are enabled in Settings → Notifications on your device.

5. How do I pause all notifications temporarily?

   • Go to Settings → Vacation Mode.

   • Toggle it ON to pause all non-essential notifications.

   • Toggle it OFF to resume your scheduled notifications.

6. How do I change the app language?

   • Go to Settings → Language.

   • Choose from English, 繁體中文, 简体中文, or 日本語.

7. How do I switch between Light and Dark mode?

   • Go to Settings → Theme.

   • Choose Light Mode, Dark Mode, or System (follows your device settings).

8. I lost my data after reinstalling the app.

   • All data is stored locally on your device.

   • Unfortunately, data cannot be recovered after uninstalling.

   • Cloud sync feature is planned for a future update.

9. How do I test if notifications are working?

   • Go to Settings → Test Notification.

   • Tap the "Test" button to send a test notification in 5 seconds.

   • If you don't receive it, check your device's notification permissions.

10. Still need help?

   Email us and include:

   • Device model and OS version

   • App version (found in Settings → About)

   • A description of the issue and relevant screenshots

------------------------------------------------------------

© 2025 Less Is More. All rights reserved.